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Home » General Legal Issues » Email/phone agreement by a Hypnotherapist

03/01/2012 23:07:31

Whittleme
Whittleme
Posts: 1
I hope someone will be able to give me some advice; I really don't know what to do and don't know where I stand legally.

Before Christmas I was very depressed and wanted help with my weight loss as it was affecting my health. So I contacted a Hypnotherapist and she said for £4,500 paid over 2 years at £200 per month she could help me. It is a huge sum of money and after speaking with my husband and cutting back on things we agreed we could afford as my health was at stake and we have a young son. So we made a verbal agreement on the phone and she sent me an invoice and I paid her the first £200 just before Christmas. We made a list of dates for her to start my 'therapy' the first of which was going to be a half an hour call on the 19th of Jan. Then she started to text and emailing me 'how are you' and have you checked your email/text etc, very frequently throughout the festive period.

In the new year today to be exact my husband said that he was told that he was under risk of being made redundant, so I immediately rung this woman to tell her I could not carry on and start the therapy because my husband had been told he could be made redundant and I did not want to start something that I could not pay.

She then told me that I either carry on paying the £200 per month or I needed to pay her £1300 for the time she had spent already. By phone she had spoken to me for 1 hour which she said was free in fact it was only 45mins. Then the second call was to go through the dates for about 15 minutes. She said her hourly rate was £500 and because she had 'worked' with me for 1.5 hours I owed her £1500 minus the £200 which came to £1300. She said that every email and text she had sent was her time 'working' with me!!

Never did she mention that I was being charged for each call or email or text. Most of which only consisted of her chasing me to ask if I was ok or if I had read my emails/texts etc. We had not done any 'work' on me!

I have not signed anything but I had agreed on email and on phone I wanted to go ahead. I am not after my initial £200 back but do I really have to pay her £1300 for 'work' she has supposed to have done for me? Which amounts to 'how are you' texts and one or two line emails???

She is now threatening me to carry on paying the £200 per month or £1300 or else... she didn't say what the or else was. I am so scared I am going to be made to pay this money when I let her know asap that I could no longer continue. Can anyone advise me what my legal rights are please? And yes I know I have been very foolish and you do foolish things when you are desperate.

Thank you so much for reading this!
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